Privacy Policy

Privacy Policy for FLP Gears

Effective Date: 30-06-2017
Website: www.flpgears.com
Company: FLP Gears (operated by Furqan Leather Products, Sialkot, Pakistan)

  1. Introduction

At FLPGears, we are committed to protecting the privacy and security of our website visitors, customers, clients, and business partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or engage with our services.

This policy applies to all data we collect and process, whether through our website, email communication, third-party platforms, or direct interaction. We follow the strictest confidentiality principles and respect all Non-Disclosure Agreements (NDAs) we are bound by, including implicit or explicit agreements with clients, brands, and partners.

We urge you to read this Privacy Policy carefully and contact us at info@flpgears.com if you have any questions.

  1. Information We Collect

To deliver our services efficiently and ensure compliance with legal, business, and client obligations, we may collect the following types of data:

  1. a) Personal Identification Information
  • Full Name
  • Email Address
  • Phone Number
  • Company Name
  • Billing and Shipping Address
  1. b) Business Details
  • Design files, sketches, mockups
  • Purchase and order history
  • Project timelines and confidential business goals
  • Technical specifications for custom uniforms or accessories orders
  1. c) Website Usage Data
  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device type
  • Referring websites
  1. d) Communication Records
  • Emails exchanged with clients or suppliers
  • Quotations, invoices, order confirmations
  • Customer service conversations
  • NDA-related documents or agreements
  1. Use of Your Information

We use the data we collect for the following purposes:

  1. a) To Fulfill Orders and Deliver Products

Your personal and company data is used to create and deliver your custom sportswear, teamwear, and accessories accurately.

  1. b) To Communicate With You

We may contact you to confirm orders, resolve queries, provide quotations, request feedback, and notify you about changes to our business.

  1. c) To Protect Confidentiality

We do not publicly disclose, showcase, or share the identity of our clients, their custom designs, or business strategies without explicit written consent. This includes:

  • Not displaying your product mockups or names in our portfolio unless you grant permission.
  • Not disclosing that we manufacture for your brand.
  • Respecting all NDAs, both signed and implied through B2B engagement.
  1. d) To Improve Website Experience

We analyze how visitors interact with our website to improve user experience, navigation, and performance.

  1. e) To Comply with Legal Obligations

We may retain your data to comply with tax laws, customs requirements, and government regulations related to international shipments and B2B operations.

  1. Confidentiality and Non-Disclosure Compliance

At FLP Gears, confidentiality is central to our working model. We understand the critical importance of discretion when working with independent brands, sports clubs, private label manufacturers, and international distributors.

  1. a) Client Confidentiality

Unless explicitly authorized, we do not:

  • Reveal your brand name or your involvement with us.
  • Share your order details or product photos online.
  • Display or reuse your intellectual property in any promotional way.
  1. b) Non-Disclosure Agreement (NDA) Compliance

We strictly adhere to any NDA terms signed with our clients. Even in the absence of a signed NDA, we operate as though a binding confidentiality agreement exists. Our team is trained to protect sensitive information at all times.

  1. c) Internal Data Security

Only relevant and authorized staff members have access to your project data, order details, and files. We employ digital and physical access controls to secure your information.

  1. Sharing Your Information

We do not sell, lease, rent, or trade your personal or business information to third parties for any purpose. However, we may share limited data with trusted service providers for operational efficiency under the following conditions:

  1. a) Third-Party Logistics Partners

To deliver your orders worldwide via DHL, FedEx, UPS, or similar carriers, we may share:

  • Name and contact information
  • Delivery address
  • Item quantity and package value (for customs clearance)
  1. b) Payment Gateways

When processing payments through PayPal or bank transfers, your payment and billing information is shared with the relevant payment processor, who follows their own data protection standards.

  1. c) Customs and Legal Authorities

For international shipments, we may be required by law to declare contents, values, and your business name to fulfill customs requirements.

In all cases, we ensure our partners and third-party processors handle your data securely and for specific purposes only.

  1. Data Retention Policy

We retain client data only as long as necessary to fulfill orders, resolve disputes, and comply with legal and financial obligations. The typical retention durations are:

  • Order & shipping data: up to 7 years (for tax and audit purposes)
  • Communication records: up to 3 years
  • Custom design files: up to 3 years, unless requested for deletion earlier
  • Website analytics data: up to 24 months

You can request deletion of your personal or project data at any time by emailing us.

  1. Your Data Protection Rights

As a valued client or visitor, you have the right to:

  • Access the information we hold about you
  • Request correction of any inaccurate or outdated data
  • Request deletion of your data (unless required by law to retain it)
  • Withdraw consent for marketing communications at any time
  • Object to processing of your personal information
  • Request transfer of your data to another service provider (where technically feasible)

To exercise any of these rights, email us at info@flpgears.com with your request.

  1. Security Measures

We take your privacy seriously and protect your data using the following security protocols:

  • SSL encryption on our website for secure browsing and transactions
  • Firewalls and malware scanning to secure our servers
  • Password-protected data access
  • Regular backups and encrypted cloud storage for client files
  • Staff training on confidentiality and data protection practices

Despite our best efforts, no digital system is 100% immune from threats. We urge you to protect your own account information and notify us immediately if you suspect any breach or unauthorized access.

  1. Children’s Privacy

Our website and services are strictly intended for use by persons aged 18 and above. We do not knowingly collect or process data from children or minors.

If you believe a child under 18 has submitted personal information to us, please contact us, and we will take immediate steps to delete that data.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand user behavior on our website
  • Track analytics and performance
  • Maintain session integrity
  • Remember user preferences

Cookies are small files placed on your device to collect standard internet log and visitor behavior information. You can modify your browser settings to reject cookies, though this may affect some website functionalities.

  1. Third-Party Links

Our website may include links to third-party websites or platforms such as:

  • Alibaba
  • Instagram
  • YouTube
  • PayPal

We are not responsible for the privacy practices or content of external sites. We recommend reviewing their policies separately.

  1. International Data Transfers

As a Pakistan-based company serving international clients, we may process and store your information outside of your home country. By using our services, you consent to this transfer of data across borders.

We ensure that all international transfers comply with applicable data protection laws and best practices.

  1. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Legal or regulatory changes
  • Service improvements or new features
  • Feedback from customers or legal advisors

We encourage you to revisit this page periodically. The “Effective Date” at the top reflects the most recent revision. Continued use of our website after changes indicates your acceptance of the updated policy.

  1. Consent

By using www.flpgears.com, submitting inquiries, placing orders, or sharing files, you consent to our Privacy Policy, including how we collect, store, process, and protect your data.

You also acknowledge that you understand our confidentiality approach, NDA alignment, and limitations of data sharing outlined above.

  1. Contact Us

If you have any questions about this Privacy Policy or need to access, amend, or delete your data, please contact:

FLPGears
Email: info@flpgears.com
Factory: Sialkot, Pakistan
Website: www.flpgears.com